FAQ's

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. We ship out orders on Mondays, Tuesdays, and most Saturdays — because even plants deserve a weekend.

How will my plant be packaged?
All plants are carefully packed and shipped bare-root wrapped in moss and plastic wrap to ensure their safety and health during transit. We take great pride in preparing each order with care—your plants will be lovingly handled and securely packaged to arrive in excellent condition.

What will my plant look like when it arrives?
Because we carry a wide variety of carnivorous plants, the photos on the site are representative images of mature specimens. Your plant may not look exactly like the photo—especially if it’s a younger or starter plant—but rest assured, I always ship the healthiest, largest specimen available at the time. Some species take years to reach full maturity, so part of the joy is watching them grow over time.

I am not in love with my order, can it be returned? What if there is an issue?
No Returns (Because Plants Are Divas)
We love our plants, and we send them off looking their absolute best — but once they leave the greenhouse, they’re out in the wild world of mail trucks, doorsteps, and unpredictable weather.

Because they’re live plants (not socks or toasters), we can’t accept returns or exchanges. They’re sensitive, dramatic, and frankly can be a little finicky.

That said, if your plant arrives in rough shape, send us a photo right away. We’ll do our best to make it right.

Thanks for understanding — and for giving our plants a great new home!

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships.

I have entered an incorrect address, what do I do now?
If you have misspelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong, kindly notify us via email at jeremiahsplants@comcast.net. If the given address is wrong, we can change the address to the correct one as long as the order has not been processed and shipped. No refund will be given after shipping of incorrect submission.

How long does shipping take?
We ship out orders on Mondays, Tuesdays, and most Saturdays — because even plants deserve a weekend.

I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to jeremiahsplants@comcast.net, and we will be happy to assist you in any way we can.

We do receive a large number of emails. If you wish to get a prompt response, please attach your order number and address the problem clearly. Thanks.