Refund policy

No Returns (Because Plants Are Divas)

We love our plants, and we send them off looking their absolute best — but once they leave the greenhouse, they’re out in the wild world of mail trucks, doorsteps, and unpredictable weather.

Because they’re live plants (not socks or toasters), we can’t accept returns or exchanges. They’re sensitive, dramatic, and frankly can be a little finicky.

That said, if your plant arrives in rough shape, send us a photo right away. We’ll do our best to make it right.

Thanks for understanding — and for giving our plants a great new home!

-Jeremiah-